Last updated: May 14, 2020
Embark Corp (“Company,” “we,” “us”) is dedicated to ensuring data privacy and security for our users. We are fully committed to adhering to all global security and privacy frameworks governing the usage of our service by applicants and other types of users, including:
European General Data Protection Regulation (see addendum)
US Federal and State regulations
Our goal is to provide a useful service to you and your family on how to pay for college. We promise not to share or sell your data onto a host of random third parties behind the scenes – we don’t like getting email spam either! We have a joint marketing relationship with Sallie Mae bank, a trusted nationwide student loan lender, which offers private student loan options and other financial products. We may provide Sallie Mae Bank with any of the personal information that we collect reasonably necessary under the joint marketing agreement to allow them to offer you certain Sallie Mae Bank products. We also don’t have any plans to market internal products or services to you but the language below lets us tell you if we do develop something we think you’d find helpful – for example, a free scholarship search engine service.
Information We Collect
What you share with us
We collect information about you when you voluntarily provide us with information through school, fellowship, financial aid, or other Website forms. The information you may be requested to submit by our school and fellowship clients may include (but is not limited to): (1) Name, (2) Address, (3) Email Address, (4) Telephone Number, (5) Social Security Number [for US applicants], and (6) Date of Birth. We also might receive information from your communications with us through our Website, email or telephone. Should you explicitly indicate interest in a third-party product or service featured on our site, we will track your interest in this service.
B. What is automatically collected
C. Information provided by a Third Party Provider
As a benefit to our users, we might integrate with third-party sites that provide information. For example, we currently email applicants a link to free comparison data about their colleges of interest sourced from the government’s College Scorecard site
2. Use of information
We may share some or all of the information we collect with affiliated organizations and companies and with third parties (i.e. non-affiliated companies). Please find here a notice of the purposes for which this information could be shared, and your rights as it pertains to the sharing of data for each purpose.
Examples include sharing your data with the following:
the U.S. government for purposes of populating your FAFSA(®)
third-party service providers that can perform a service on your behalf, e.g. our support ticketing platform for tracking applicant questions and making sure we get back to you with a timely answer
third-party service providers where you have indicated an explicit interest in their services
third-party service providers as required by law, for example in response to a regulatory inquiry
Embark takes your security seriously. While perfect security on the Internet is impossible to promise, we maintain physical, electronic, and procedural safeguards to protect the information you provide to us. We restrict access to this information to employees with a need to know this information to provide you with the benefit, assistance or service you request or would like to obtain, and to those employees that need the information to do their jobs.
Embark responds responsibly to site visitors who are minors and its application generally target an older audience. We adhere to US federal and state laws regarding visitors under 18 years of age (COPPA).
6. Data Access, Correction, and Removal
Individuals may access their data through the Embark portal using their unique login. If your personally identifiable information changes, or if you no longer desire our service, you can correct, update, or delete the information you have provided to us by contacting us at email@example.com.
7. Embark’s California Consumer Privacy Notice – Important Privacy Choices for Consumers
8. Embark Vermont and North Dakota Consumers
None of the above will be shared without your consent pursuant to Vermont and North Dakota state law. Vermont and North Dakota are “opt in” states; not “opt out” states. Non-public personal financial information may not be shared with others except as permitted by law unless the Vermont or North Dakota consumer specifically consents to the disclosure. In addition, Vermont and North Dakota law prohibits the sharing of credit reports and/or creditworthiness information with affiliates unless the consumer has consented to (“opted-in”) to such sharing.
9. Contact Us
This policy may be updated from time to time at the discretion of Embark. We will communicate those changes to you by posting them on this website. If you have any questions or comments, please don’t hesitate to contact us directly at firstname.lastname@example.org.
In the event that Embark goes through a business transition, such as a merger, acquisition by another company, or sale or transfer of all or part of our assets, your personal data will likely be among the assets transferred. You will be notified promptly by email or by notice on our website of any such change of control of your personal information.
European GDPR and Privacy Shield Policies Addendum
Embark has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint.
Please note that if your complaint is not resolved through the aforementioned channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
Embark is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). Embark is required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.